Incident Retrospective: Partial Enrichment Errors Caused Due to Regression in Data Vendor Integration.

We experienced an incident that led to partial errors for a subset of customers utilizing a particular data vendor integration. Our team has since resolved this issue, which was identified as a regression.

We apologize for any inconvenience this may have caused and are implementing additional safeguards to prevent similar incidents in the future.

We appreciate your patience and understanding as we continue to enhance our systems.

Incident Start Time : 28-Oct-2024 10:00 AM CDT
Detection and Investigation Start: 28-Oct-2024 10:10 AM CDT
Incident Resolution Time: 28-Oct-2024 11:10 AM CDT

Best regards
Effectiv Team