Upcoming Migration of Analytics Database - Important Notice
Resolved
Jul 18 at 01:30am CDT
Dear Customers,
We hope this message finds you well.
We are writing to inform you about an upcoming planned migration of our analytics database to a managed service. This upgrade is part of our ongoing efforts to improve the performance, reliability, and scalability of our analytics services.
Scheduled Migration Window:
- Date: 18th July 2024
- Time: 1:30 AM to 4:30 AM (CDT/CST)
Impact:
* Analytics Data Unavailability: During the migration window, you may experience temporary unavailability of analytics data. Our dashboards may not be up to date with the latest data during this period.
* No Impact on API Services or Application Access: Please note that this migration will not impact API services or your ability to access the application. All other services will remain fully operational.
We apologize for any inconvenience this may cause and appreciate your understanding as we work to enhance our services. If you have any questions or concerns, please do not hesitate to contact our support team at support@effectiv.ai.
Thank you for your continued support.
Best Regards,
Effectiv AI
Affected services