Dear Users,

We want to inform you about one of our sub-processors ( Preset Cloud ) is having a scheduled maintenance on September 23, 2024 3:00AM PDT. This activity is taken care of by the Preset team

Planned Start: September 23, 2024 3:00AM PDT
Expected End: September 23, 2024 3:15AM PDT

Affected Infrastructure
Components: Superset Workspaces in US East Coast
Locations: us-east-1

Details:
Routine database maintenance for performance optimization. This will result in a brief downtime for workspaces on the US East Coast of approximately 5 minutes.

Expected Impact:

• Analytics Data Unavailability: During the maintenance window, you may experience temporary service degradation of analytics data. Our dashboards may not be up to date with the latest data during this period.

• No Impact on API Services or Application Access: Please note that this migration will not impact API services or your ability to access the application. All other services will remain fully operational.

Action Required:

No action is required from your end. If you experience any unusual behavior or have any concerns following the maintenance window, please do not hesitate to reach out to our support team.

We apologize for any inconvenience this may cause and appreciate your patience and cooperation as we work to improve our services.

Thank you for your continued support.

Best regards,
Effectiv AI